Agent information

General information

All individuals operating at a medical cannabis establishment must have their agent card on them while in the facility or transporting cannabis products. 

Courier agent: an agent operating at a medical cannabis courier.

Pharmacy agent: an agent operating at a medical cannabis pharmacy.

Production agent: an agent operating at a medical cannabis processor, cultivator, or independent testing laboratory.

A list of definitions can be found at UCA 4-41a-102. 

Eligibility requirements

  • Pharmacy agent eligibility requirements can be found at UCA 41-41-1106
  • Production agent eligibility requirements can be found at UCA 4-41a-301
  • The department shall revoke or refuse to issue the card if the individual is convicted under state or federal law of:
    • A felony in the preceding 10 years; or
    • A misdemeanor for drug distribution.

Application process

  • Applicants can apply for an agent card through AIMS
  • The application requires: 
    • Applicant information
    • Photo of the applicant
    • Proof the applicant has completed the required training
    • Payment ($150 for new applications, $100 for renewals)
    • Background check submission
  • Applications will be reviewed within 15 days of a complete application

Background check submission

  • To find the most up to date options in your area, web search “fingerprinting services near me”
  • Utah Department of Agriculture and Food (UDAF) offers live scan services to medical cannabis production establishment applicants free of cost
  • Out of state applicants may submit their fingerprints by mailing form FD-258 to:

Utah Dept. of Agriculture and Food
Medical Cannabis Division
P.O. Box 146500
Salt Lake City, UT 84114

  • If submitting your fingerprints via mail, make sure form FD-258 is complete and include the Fingerprint Authorization Form that was emailed to you after submitting your AIMS application
  • It can take several days for a background check to appear once fingerprints are submitted

AIMS guides

Extended visitor policy information

Once an agent applicant submits all materials for their agent card application and their application is in "awaiting state review", they can follow visitor requirements (signed in and wearing a visitor badge) and can handle cannabis while escorted by a carded agent.

  • Requirements for a “complete” application:
    • AIMS application in “awaiting state review” status
    • Training certificate uploaded
    • Photo uploaded
    • Fingerprints submitted
  • “Escorted” means the carded agent is:
    • Physically present with the prospective agent
    • Visually monitoring the activities of the prospective agent
    • Close enough to see the complete activities of the prospective agent
    • Pharmacy and courier agent applicants who are working under the visitor policy while their application is awaiting state review are not permitted to access HIPAA protected information
  • Examples of non-compliance:
    • Allowing the prospective agent to work in a room where the carded agent is working on a different project
    • Allowing the prospective agent to work in a different area where they cannot be fully observed by the carded agent at all times
    • Leaving the prospective agent to work in an area alone or leaving them briefly for any reason
    • Allowing the prospective agent to work under the visitor policy before all materials and fingerprints are submitted for their application

Contact information

Email [email protected] for assistance with AIMS or production agent card questions.

Contact your designated program specialist for pharmacy and courier agent card questions.